Team

A choir is made up of many voices, including yours and mine. If one by one all go silent then all that will be left are the soloists. Don’t let a loud few
determine the nature of the sound. It makes for poor harmony and diminishes the song.Vera Nazarian

Our core team consists of a young team of highly motivated IT developers and consultants with proven records in various succesful projects. In addition our broad network allows us to flexibly involve trusted partners in our projects on short notice if the need arises.

Bastian holds a diploma in Business Administration of the University of Applied Sciences in Frankfurt and graduated in 2008. He started his career at Lufthansa German Airlines in the area of revenue management developments. In 2008 he joined the IT provider Lufthansa Systems as Sales Executive and was responsible for airline and military customers in the Mediterranean and Middle East region. In 2011 he joined Air Berlin as Head of innovation where among others he was in charge of the evaluation and implementation of commercial systems such as revenue management, external market data sources and customer relationship management systems. In 2013 he was promoted to Vice President Commercial Planning and Intelligence and took responsibility for the entire airlines’ revenue budgeting and sales steering process. After having worked for more than 8 years in the airline industry, Bastian joined the rental car company Sixt as Director Airline & Hotel Cooperation. As of mid 2016 Bastian has joined our company as General Manager.

Steffen Enz graduated from the Goethe University Frankfurt with a diploma in Physics and a B.Sc. in Economics in 2011. During his bachelor thesis he dealt with topics of Operations Research. After his studies he started his career as a research assistant at Technical University of Kaiserslautern which was sponsored for three years by a fellowship of Deutsche Lufthansa AG. Thereby, he worked in a team of PhD students developing and analyzing Revenue Management simulation systems. His scientific attention is focused on methods from machine learning like reinforcement learning, neural networks and cluster analysis. In 2015, Steffen Enz joined VIA Software GmbH. As IT consultant he further supported the development of RM simulation systems and conducted analyses with these. Later he joined a project which had the purpose to develop a new revenue management system where he analyzed new methodologies. Through his work he experienced that simulations are very helpful for analyzing real systems and train people using them in an appropriate way which is why he dedicates his work to the development of simulations.

Michael studied computer science at Clausthal University of Technology. He made his Ph.D. in mathematics in 2003. In parallel to his work as research assistance he started his career at Lufthansa German Airlines. While working in the operations control center and other departments he was mainly concerned with operations research topics. In 2003 he was appointed to the special program “Future european operations” which was directly reporting to the CEO. Afterwards he was Head of Competence Center Simulation. Building simulation together with Ph.D. students he pointed out the deficits of the revenue management systems in use. That’s why he was appointed to rebuild the revenue management systems of Lufthansa. During a three year program new forecasting, optimization, reporting and training tools were created and put into operations. After the cutover Dr. Michael Frank was appointed Director IT Governance and took over the administration of the IT budget. Being 11 years at Lufthansa Dr. Frank was looking for new challenges. So he left Lufthansa and joined airberlin group as Vice President Commercial Information Systems. In that position he was responsible for introduction of new IT systems for revenue management, network planning and business intelligence. After he realized that he was only engaged with governance topics he left airberlin and founded his own company.

Martin studied business mathematics at the University of Chemnitz where he received his Masters degree in mathematics in 2003. At the beginning of his career he received a scholarship from Lufthansa AG to work on the topic of flexible capacities in revenue management. This work included building a revenue management simulator to investigate the performance of various methods for forecasting and optimization. During this time, he learned the fundamentals of revenue management from a research and science perspective where he was involved in several simulation studies in the context of revenue management. The group of Ph.D. students that Martin belonged to was embedded in a bigger initiative within the Lufthansa group which allowed interaction with many parts of the airline. With this opportunity he had the chance to get in work with different aviation topics like network planning, crew management and operations management. After being a lecturer at the University of Clausthal for a couple of month, he rejoined Lufthansa AG. There he was part of a long-term project which enhanced all components of the revenue management system to incorporate more realistic passenger behavior. His main responsibility was for the optimization process but he was also heavily involved in the forecasting side of it. While working on this project he became more familiar with the technical aspects of revenue management as well as software development process. Since then his passion is to address business problems with a holistic business-centric approach which combines the science and technology. After the successful implementation he worked for a few months on several additional improvements to the revenue management system and process. These improvements focused more on the entire workflow instead of just on a individual sub-systems. In 2012 he joined Air Berlin Group as Head of Development of Commercial Information Systems. In that position he was responsible for the implementation of a revenue management system. This included business and system training for all analysts and managers in revenue management. After working for airlines for almost 10 years, he decided to make a change in his career to approach the problem from a different perspective. That perspective was as part of PROS, which is the market leader for revenue management software in the travel industry. He has worked as Technical Lead in the engineering organization. In this role he was responsible for the implementation of features and enhancements that meet customers’ business needs. To accomplish this he coordinated developers around the globe to implement the features. Additionally he worked directly with customers as well as product management to understand the business needs and identify the right solution.

Johannes Jörg graduated from Ruprecht-Karls-Universität Heidelberg with a M.Sc. in Mathematics majoring in probability theory and statistics in 2013. In 2014 he started a doctorate at RWTH Aachen University sponsored by Deutsche Lufthansa AG in the area of revenue management and IT development. During this time, he was tasked with the maintenance and further development of a revenue management simulation tool. His fields of interest are nonparametric statistics, forecasting, modelling, and simulations. His dissertation aims at estimating the number and structure of customer segments with censored panel data.

Sebastian Vock graduated from the Technische Universität Darmstadt with a M.Sc. in Mathematics with Economics. His master thesis was a joint research project with DFS Deutsche Flugsicherung GmbH. In 2016 he finished his PhD in information systems at Freie Universität Berlin. His doctoral work was sponsored by a Deutsche Lufthansa AG fellowship. During his PhD time he was part of a research team at Deutsche Lufthansa AG. He was responsible for supporting and developing a revenue management simulation software. His interests are mainly concerned with the study of flexibility and long-term orientation in Airline Revenue Management. In his dissertation he studied the impacts of customers’ preferential choice between manifestations of flexible products. He also worked on a research project with Prof. Dr. Catherine Cleophas (RWTH Aachen University) and Prof. Dr. Laurie Garrow (Georgia Institute of Technology) on the application of cluster analyses and descriptive data analyses to airline ticketing data to deal with market segmentation.